Business Communication Challenges - Free Essay Example

BUSINESS COMMUNICATION MULTI-SEGMENT INTERVIEW PROJECT 1. EXECUTIVE SUMMARY The purpose of this research is to understand different communication challenges that individuals face at their work place in New Zealand. In completing this research I have learnt that if I go through these communication challengers in future I will know how to overcome these problems. This report was conducted through selecting three different participants from a work environment within New Zealand. This was followed by sending a letter requesting for their participation in a research interview in regards to communication challenges that individuals face in New Zealand working environments, on a proposed date. Once the letter was accepted and approved the interview commenced. The interview consisted of ten questions. After the interview, emails were sent to thank them for their participation in the research interview project. This report has examined extensive range of communication challenges that employees face in New Zealand working environment. Example Misunderstanding arising from improper verbal communication- for example, where employees within a personnel agency do not use proper verbal cues such as, speaking clearly and asking feedback, then candidates may not understand what is required of them and hence perform inadequately. Therefore, it is essentia l that employees ensure they speak clearly, and require feedback from candidates to ensure candidates understand what is required of them. Another barrier that affects communication is Language barrier between national and foreign individuals à ¢Ã¢â€š ¬Ã¢â‚¬Å" for example, in a New Zealand retail environment; foreign customers cannot fluently speak English. This in turn, leads to misunderstanding and confusion between the employees and their customers. Accordingly, organisations should employ individuals from multicultural background who possess bilingual language ability. In addition, it may prove to be useful if organisations maintain a foreign language dictionary or language translator application. Effective communication results when communication is so clear that there is understanding between the sender of the message and the receiver of the message. 2 Table of contents: Executive summary Table of contents 2.0 introduction 2.1 terms of reference 2.2 objectives 2.3 methodology 3.0 findings 3.1 participant 4.0 participant 5.0 participant 6.0 conclusion 7.0 references 8.0 Apendicies 3 2. INTRODUCTION Communication can be defined as the, message, or information, as by speech, visuals, signals, writing or behaviour (Wikipedia Org, 2012). Communication allows an organisation to achieve their goals. Ità ¢Ã¢â€š ¬Ã¢â€ž ¢s important because it helps people to understand each other better. Communication can be verbal communication and non-verbal communication. The verbal communication is communication using words or language and communicating face to face, such as words, sounds, speaking and language. Some characteristics of verbal communication. The two categories of communication are verbal communication and non-verbal communication. The verbal communication is communication using words or language. Language is useful tool because, if we use it effectively, language can convey knowledge and establis h connection across time and space. (Oà ¢Ã¢â€š ¬Ã¢â€ž ¢Rourke and Barnett, 2008:Pg32). Non-verbal communication is very broad term and covers all the ways we send message (either deliberately or unintentionally) without using words. (Oà ¢Ã¢â€š ¬Ã¢â€ž ¢Rourke and Barnett, 2008: Pg135) Consider the objective Be sincere Use simple language, familiar words Be brief and precise Use polite words and tone Non-verbal communication includes all written and unspoken message both intentional and unintentional. Some features of non-verbal communication. Non-verbal communication flows through all acts of speaking or writing They are word less message Is a creative activity which comes through stimuli produced by mind In communication there are barriers. Some of these barriers are: 4 Physical barriers-is distance between people at work place Emotional barriers-anything we say can be used against us Cultural barriers-people from different cultures interacting which is difficult to understand. Language barriers-use of heavy jargon and technical language in conversation Interpersonal barriers-exchange of information between two or more people 2.1 Terms of Reference: It is an assessment component of a multi-segment project for business communication paper. The main purpose this interview research was to find out communication challenges people face while working in New Zealand environment. Our course tutor Miss Sheetal Singh has stated to write a report that is based on communication challenges faced by employees at the work place and analyse the possible solutions for the challenges faced. The importance of communication skills is evident in all aspects of life. For example, in the workplace, a lack of communication results in misunderstanding and builds emotional walls. These barriers create a huge dimension of issues. The barriers are physical barrier, technical barrier, physiological barrier, and psychological barrier. Effective communication results when communication is so clear that there is shared understanding between the sender of the message and the receiver of the message. Communication challenges are f aced by every individual within an organisation; therefore, it is essential to overcome communication challenges in order for organisations to achieve its strategic goals. 2.2 Objectives: The purpose of this research was to find out different communication challenges faced by people at workplace in New Zealand. What are the effects of these communication challengers in peopleà ¢Ã¢â€š ¬Ã¢â€ž ¢s lives at their work place? How to overcome these challengers with possible solutions. 2.3 Methodology: The research work carried out for this report was mostly primary researches and partly secondary because this research was done through selecting three different participants from different work environments within New Zealand. My primary research was done by sending letters requesting for their participation, on a proposed date. Once the letter was accepted and approved the interview was conducted. The interview consisted of eight questions. Lastly emails were sent to thank them for their participation in the research interview. And secondary research was done by the use of books and internets to gather more information. 3.0 Findings: 3.1 Participant: A Participant A, Mr.Nicoll has been in New Zealand for years and currently working as a sales manager at Euro glass at one of the retail outlets in mount roskil.. He has been working there for nearly 8years. His general responsibilities are customer service pricing work. These few years he has been faced with extensive communication challenges which includes; 3.2 Communication challenges and effects: Cultural problems à ¢Ã¢â€š ¬Ã¢â‚¬Å" since it was a multicultural environment at work he got to meet a lot of different cultures of people working together. People communicating there to each other were difficult for him to understand them because they used to communicate in their own language which she was not familiar with. He found it was offensive since he didnà ¢Ã¢â€š ¬Ã¢â€ž ¢t know what actually they were talking about, was it about her or someone else or work. 3.3 Strategies to overcome challenge: Interact more with people who are from different cultures , he tried to ask his workmates if he can hangout around with them and to be friends with them so that she can understand them better and at the same time learn little bit about their language, culture and values. He also made a lot of effort to spend more time with his valued clients as they are the ones that bring more work for him. 4.0 Participant: B Participant B, Miss Pritika Mohan has been in New Zealand for nearly 10 years now and is currently working for one of the biggest exports company which is known as DHL Global fording (NZ) for 3 years now. Her general responsibilities are to order new stocks, stock rotation, make displays, stock refilling and order credit notes. The main challenging issue with her when he started were; 4.1 Communication challenge and effect: Physical barrier due to area spaces (isolation) which could prove difficult for employeeà ¢Ã¢â€š ¬Ã¢â€ž ¢s to have effective communication since he was a merchandiser it was hard for her to communicate with other workmates because all of them were allocated to different so they hardly meet or see each other and psychological barrier due to workload distribution, its caused communication melt down with other employees. 4.2 Strategies to overcome challenges: Management should encourage socializing by hosting monthly lunch. Provide English class to employees, proper planning of roster to disturb workload equally. Development of new technology by company through installing phones in every department to improve communication. 5.0 Participant: C 5.1 Background: Participants C, Miss Reshni jeshika Lata has been working for Mobil Walmsley in New Zealand as customer service and multitask. Her everyday duties were customer service and database collection that is entering of items in system, balancing and ordering. Over the months she has been faced with extensive communication challenges including; 5.2 Communication challenges and effects: Language barrier- Participant was facing difficulties to understand workmate because the colleague was speaking very fast and she had problem in understanding their language, she was not that fluent with local language. People at work place had thick accented that made it difficulty in understanding them: for example the workmate was not communicating face to face and there was no eye content which became a barrier. Tasks were incorrectly performed: the participant did not understand what the colleague was saying, and she couldnà ¢Ã¢â€š ¬Ã¢â€ž ¢t figure out wh at work was to be done. She performed all work incorrectly. 5.3 Strategies to overcome challenges: Interacting more with people of different cultures à ¢Ã¢â€š ¬Ã¢â‚¬Å"participant should interact more with other people for example after work, going out at and socialise with individuals. Asking for feedback- if she is not sure of anything that how and when it is to be done, she should always ask the superiors. Active listening- she should be listening carefully so that she can understand. The colleague should speak clearly, and making sure that she have understood everything, and also giving her feedback once she have finished the task. 6.0 Conclusion: Summary of findings: In conclusion, this report has examined extensive range of communication challenges that employees face in New Zealand working environment. These challenges include: Cultural communication is where employees within a organisation do not use proper verbal language such as, speaking clearly and aski ng for feedback, then people may not understand what is required of them and leading not performing well. Therefore, it is important that employees speak clearly, and require feedback from people to ensure candidates understand what is required of them. Language barrier between workmates and individuals à ¢Ã¢â€š ¬Ã¢â‚¬Å" for example, in a New Zealand retail environment, people from different country cannot fluently speak English. This leads to misunderstanding and confusion between the employees and their customers. Organisations should employ individuals from multicultural background who possess different types of language ability. In addition, it may would to be useful if organisations keep a foreign language dictionary or language translator application. Physical and physiological barrier for example, a retail company employs a diverse range of individuals so they need to communicate to reach to their goalà ¢Ã¢â€š ¬Ã‚ ¦working in distance from each other during works hour s wonà ¢Ã¢â€š ¬Ã¢â€ž ¢t lead to effective communication, people will have pace between them giving a understanding of being left out. Employees wonà ¢Ã¢â€š ¬Ã¢â€ž ¢t know each in the same company these individuals include some who are new into the country. Even too much work load can lead people into stress which leads them to not perform well at work, causing error and mistakes at work. In addition, they should require feedback from employees to ensure message is effectively communicated and they are comfortable. Implications: If challenges are not solved, its impact on businesses will be: Not having proper understanding can lead to arguments and fights in the organization. Words and Slangs we say in our language could often mean something else in someone elseà ¢Ã¢â€š ¬Ã¢â€ž ¢s language; it could be offensive in many ways and affect co-workers in organization. Poor communication skills can lead to communication gaps, by comparing higher and lower status leading people misunderstanding between them. Recommendations: After finishing this interview report, I would like to recommend that: People should Learn other peopleà ¢Ã¢â€š ¬Ã¢â€ž ¢s language. About the different cultures. Getting involved with the people around you. Use of gestures while communicating The company should have a diverse workforce to ensure employee needs are met These recommendations will help an organisation to communicate effectively, which in turn, will help it to achieve its strategic goals. 7.0 References: Wikipedia Organization. (2012). Communication. Retrieved: 5 August 2012 from https://en.wikipedia.org/wiki/Communication https://everydaylife.globalpost.com/examples-barriers-communication-4294.htm https://www.wikihow.com/Develop-Good-Communication-Skills 8.0 Appendices: 560:Business communication Multi-segment interview project QUESTIONAIRE What is your current position in the company? How long have you been working for this company? What means of communication do use the most during working hours? Give a brief description of your roles and responsibilities? Have you ever faced communication challenges at your work place? Briefly describe these challenges and how did it affect you and your work? Does working alone help finish work on time and why? What kind of people do you find difficult to work with? Why?

How to Choose Trade School Admission Essay Samples

How to Choose Trade School Admission Essay Samples You'll observe a similar structure in a number of the essays. Let EssayEdge help you compose an application essay which gets noticed. Admission essay chicago application essay isn't a regular college assignment. It doesn't mean that you need to begin your essay from scratch. As a consequence, you prefer doing your essays by yourself. A superb essay is one which leaves a long-lasting impression. Besides examples of how nursing essays ought to be written, it may also be a great idea to check at a number of the worse examples how such essays shouldn't be written. Ideas, Formulas and Shortcuts for Trade School Admission Essay Samples Besides the things you should always remember, in addition, there are some items which you shouldn't do when creating the content of your college essay. You should have your reasons, and our principal concern is that you find yourself getting a great grade. You have to find the correct resources for your essay together with patience when finding the correct inspiration to write. This essay is directed at giving out the advantages and the need of legalizing using marijuana. Therefore, if you don't feel confident about your writing skills or don't have any opp ortunity to compose your own nursing essay properly, you may always go on the internet and try to find some customized essay writing services. This essay gives students the chance to showcase their writing abilities. Customized essay must present your personality, your targets, and the reasons you put in an application for a specific university. Developing an amazing college essay may lose its purpose in the event the content of what you've written is not what the university is asking for. When you would like an excellent admissions essay, it's more than worth it to pay the little price we charge for the wonderful quality we'll deliver to you. If you are going to include details that may directly hit the requirements of the school, then you can readily get the approvalA that you have to be accepted for enrollment. Type of enrollment needed by the candidate. Some schools also need you to write more than 1 essay, and should you just assume you get to choose from the 3 options when you were actually supposed to write three short essays, well that is surely an issue. The duration of your essay is not what universities search for. It's better to purchase essays from experts who do their very best to be certain that the quality is all up to standard. Mind that nursing school essays are typically required to obey the MLA format. Keep in mind, admission officers read numerous essays so it's important to stick out from other applicants. With the extensive research you have to do before writing most law essay topics there is not any way you can remain sane without assistance. Therefore, many students and employees decide to purchase cheap essay rather than writing it themselves. Getting the Best Trade School Admission Essay Samples Introduction essay paragraphs are central in any bit of writing for the reason they give readers advance details about the content and the function of the material. Keep in mind, an admission essay sample may be a good way to find out more about the writing procedure and understand the task better. If you find and handle the best one, you can be sure your essay is going to be to the point, well-written, and delivered punctually. Hire us and forget about all of the legal jargon and grammar rules you need to follow in making a brilliant law essay. The Basics of Trade School Ad mission Essay Samples You Can Learn From Starting Immediately Moreover, Selma Early College High School provides academic, together with, extracurricular pursuits. Whether you're a bachelor's, master's or Ph.D. student, we possess the ideal specialist to aid you. Thus, State University isn't only the ideal location for me, it is the sole spot for me. On top of its growing cultural and ethnic diversity, it is becoming a master at creating a niche for every student. Getting admission into your preferred high school may be the desire of your heart. An essay synthesizes so many things that your child has learned over recent years. Sample college admission essays give applicants an opportunity to figure what things to write and what things to avoid. Many people think that high school entrance essays are comparatively simpler to write than college entrance essays, that's the reason there are fewer places where you could get assistance with higher school entrance essays.

The American Conflict On Crime - 2327 Words

The American conflict on crime has shaped an increase in mass incarceration averaging the largest on earth. This explosive increase in incarceration has echoed way further on the outer surface of prison walls. 1 in every 4 citizens of the U.S. have been slapped with a criminal record, that can inflict enormous restrictions when acquiring for housing, applying for loans and finding a job. Throughout the United States, younger black men who live in disadvantaged areas are improperly imprisoned under correctional jurisdiction. This exaggerated use of imprisonment as well as correctional jurisdiction, particularly amid individuals of colour, is regularly associated with mass incarceration. The U.N. Human Rights Committee, have spoken about†¦show more content†¦Ever since the 1970’s, federal and state members of the legislative bodies have passed legislative documents, creating excessively harsh parole programmes and sentences that are intended to maintain the growing numb er of individuals that incarcerated for many decades. This tough on crime approach is a crusade that refers to an order of policies which indicates punishment as the main, and often the only answer to crime. Strict sentencing guidelines for example, the truth-in-sentencing law refers to legislation and policies which aim to eliminate or limit parole so that offenders complete the duration to which they have been sentenced to. The quality of life policing, is a variety of strategies that developed under the common structure of community policing which mainly focuses on the law enforcement creating connections and working thoroughly with the members of the public. Mandatory minimum sentencing is a decision made by the court setting where judicial discretion is restricted by the law. Typically, an individual that is convicted of a particular crime must be penalized with at least the minimum amount of years in prison. The three strikes law considerably raises the prison sentence of an i ndividual that is convicted of a crime and which has been convicted before of two or more vicious felonies or serious offenses. The zero tolerance approach indicates that law enforcement is enforced

Poetry Analysis Extended Response - 1593 Words

Poetry Analysis – Extended Response Worthwhile poetry does make the audience think, it impacts the ways individuals think and how they interpret the hidden messages and morals taught throughout them. Poetry is a point of interest for many people as it informs. This essay aims to explore and discuss two of the following poems that make the audience think about poetry. The essay will also compare and contrast the subject matter, themes, rhyme, forms and the poetic devices and features. These poems to be analysed are On First Looking into Chapman’s Homer (‘Chapman’s Homer’) and La Belle Dame Sans Merci (‘La Belle’) both written by John Keats. Firstly, it is worthwhile considering the form of each poem. ‘Chapman’s Homer’ is Petrarchan sonnet, which is one octave and turn of thought at the Sestet. The octave quoting â€Å"Yet did I never breathe†¦Ã¢â‚¬  and the sestet quoting â€Å" †¦watcher of the skies†. ‘La Belle’ is a simulated or mock folk medieval ballad. The form is the two voices also known as a lyrical poem, the sense of mystery by unearthly strange details and archaic words. A quoting from this ballad is â€Å"and no birds sing† Keats’ got the title of this poem from a medieval poem by Alain Carter, which translated, is ‘The beautiful woman without kindness or mercy’. Regardless of the entirely different forms, Keats’ was successful in creating poems readers can effectively relate to. Secondly, it is important to foresee the subject matter of each poem. ‘Chapman’s Homer’ is writtenShow MoreRelatedPoems: Poetry and Free Verse Poem774 Words   |  4 PagesPoetry Journal Project **Due Monday, February 4, 2013** You will create a poetry journal. It will contain 20 poems. Each poem will contain one of the items below. You may not use the same poem twice. You may not use any poem we have read in class. 1. Rhyme (any kind) 11. Free Verse Poem 2. Imagery 12. Narrative Poem 3. Simile 13. Lyric Poem 4. Metaphor 14. Consonance 5. Alliteration 15. 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Abstinence vs. Harm Reduction - 1733 Words

â€Å"Abstinence Vs. Harm Reduction† â€Å"Drug policy regarding the control of the traditional illicit substances (opiates, cocaine, cannabis) is currently moving through upbeat times in almost all Western countries. Prohibition on the basis of repressive law enforcement not only seems to fail on a large scale, but also to create vast additional costs, problems, and harm for drug consumers, who often find themselves in extreme social, economic, and health conditions† (Fischer 1995: 389). Western countries struggle with the control of drug abuse. America, for example, has been failing with eliminating or reducing the chronic issues of drug abuse and crimes associated with drugs. America’s goal around these problems consistently has been complete†¦show more content†¦It is just an alternative perspective to drug abuse because the American society’s prohibitionist ideologies pushed people to believe that abstinence was the only way to solving the problems of drug abuse. 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Sweat shops - 742 Words

Introduction A sweatshop is a work place, often a factory, in which employees work long hours at low wages under poor conditions. Although sweatshops virtually disappeared after World War II because of increased governement regulations and the rise of unions, they have reappeared, and are steadily increasing in number throughout the world. This is due, in large part, to economic globalization. Multinational corporations have been moving production facilities out of democratic, industrial nations into impoverished, developing countries in order to take advantage of cheap labor and to avoid scrutiny from governments and human rights organizations. MNC s are concerned with the production of goods for world markets at lowest possible costs†¦show more content†¦Because their wages are often only $.10 to $.20 per hour, the women may receive no wages for years as they attempt to pay off these debts. If the women try to return home without fulfilling their contractual obligations, they are often blacklisted, fined, or arrested. Many women are not paid even without such debt. Sweatshops often fail to pay their employees on time, if at all. The workers, who are often unaware of their rights, have no choice but to continue to work because sweatshop managers threaten and punish them for insubordination. Many of these factories, as well as the women s living quarters, are crowded, filthy, and rat-infested. They are located behind barbed wire fences that are monitored by armed guards. Not only are the women not allowed to come and go freely, but they are forbidden to have visitors. Thus, they are not given the opportunity to air their grievances to anyone who may be in a position to help them. Additionally, the women are always under the threat of corporal punishment. The women are verbally abused, spat on, and beaten. They are not allowed to take breaks or go to the bathroom during their shifts, and are fined if they do so. In some Indonesian sweatshops, women were forced to take down their pants and reveal to factory doctors that they were menstruating in order to claim their legal right to menstrual-leave (Morey, 2000). Female sweatshop employeesShow MoreRelated Nike Sweat Shops Essay707 Words   |  3 PagesNike Sweat Shops I am writing this letter to express my concerns over Nikes labor practices in Asia. There has been much debate and controversy recently concerning Nikes Asian labor practices. It is very difficult to determine which side of the argument to defend, as both acknowledge the problems yet put a completely different spin on the facts. I will try to show that Nike has created a cloud of smoke in Asia that the public cannot see through. Nike does not own any of the factories thatRead MoreSweat Shops Essay1199 Words   |  5 PagesTHESIS ESSAY ASSIGNMENT What is a sweatshop really? 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Occupational Therapy Philosophy free essay sample

In her 1962 Eleanor Clarke Slagle address entitled, â€Å"Occupational Therapy Can Be One Of The Great Ideas of 20th Century Medicine† Mary Reilly (1962) challenges her fellow colleagues to critically define Occupational Therapy’s value within the medical field. She initiates this critique by first asking the provocative question, â€Å"Is Occupational Therapy a sufficiently vital and unique service for medicine to support and society to reward† (Reilly,1962, p. 3)? Reilly suggests it is precisely these critical questions and line of discourse that we as practitioners need to be embracing to maintain our unique and vital contribution to the healthcare realm. * - Drawing inspiration from Occupational therapy’s earliest visions Suzanne M. Peloquin also seeks to engage her audience by asking to consider and reflect upon a different but equally important component that makes occupational therapy unique and vital to the health of man. Quoting Ora Ruggles,an early contributor to the field of occupational therapy, Peloquin writes, â€Å"It is not enough to give a patient something to do with his hands. We will write a custom essay sample on Occupational Therapy Philosophy or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page You must reach for the heart as well as the hands. It’s the heart that really does the healing† (Peloquin,2002). Through the use of visual imagery and storytelling Peloquin calls our attention to the profession’s earliest founders and their visionary beliefs. Peloquin eloquently reminds us of the healing power of the heart and the vital aspect of caring that is inherent and necessary in our profession. - Furthermore, Peloquin maintains that when we undertake an integrative approach employing both â€Å"competency and caring† in healing we solidify our value as a profession (Peloquin 2012). She demonstrates this when she writes, â€Å"Three constructs deeply rooted in our profession’s culture and integral to its central character are well-presented in the early vision: integration, occupation, and caring†(Peloquin,1962,p. 525). In contrast, Reilly engages her audience by putting forth a mandate that charges the practitioners of occupational therapy to validate the profession by inviting and seeking critical appraisal. â€Å" When a professional organization as a whole accepts criticism as the dominating mode of thought, then indeed, theorizing flourishes and the intellectual atmosphere of their gatherings, is characterized by sweeping controversies. In this atmosphere of controversy, progress becomes somewhat assured† (Reilly, 1962, p. 3). * - In addition to engaging in critical debate Reilly believes that in order to establish credibility and worth, Occupational Therapy must strive to identify and define â€Å"the vital need of man which we serve and the manner in which we serve it†(Reilly p. 3). In this academic and investigative tone, Reilly delivers her lecture in a clear and orderly fashion. Her writing is concise and articulate as she methodically introduces an hypothesis in which postulates â€Å"That man, through the use of his hands, as they are energized by mind and will, can influence the state of his own health† (Reilly,1962,p. ). She formulates this theory and tests it by drawing upon a multi-discipline approach to research (Reilly, 1962). She charges her colleagues with the mandate to define man’s basic need for occupation in a scientific researchable manner and atmosphere. It is not enough to draw upon multiple disciplines such as the social sciences, biology, and neurophysiology, Reilly suggests we must also observe the anthropological , social, and biological study of occupation through â€Å"phylogenetic and ontogenetic† lenses Reilly,1962,p. 10) . Through this study of occupation and the therapeutic meaning of work Reilly defines a unique aspect of occupational therapy: â€Å"the profound understanding of the nature of work† (Reilly,1962,p. 9). Her thesis in this thought provoking address, her take home message, is so powerful that Peloquin describes Reilly’s hypothesis of human occupation as â€Å"one of the professions best visionary statements†(Peloquin,1962,p. 518). * - In contrast to Mary Reilly’s urging to attain a scientific understanding of man’s basic need for occupation, Peloquin’s reminiscent recalling of early visions of occupational therapy’s goals and unique attributes highlights the profession philosophy of meaningful and purposeful work in a client-centered modality of care. Incorporating the art of caring in our treatment paired with the extensive wealth of knowledge gleaned across multiple disciplines enables us as practitioners to guide the patient toward the occupation of living or as Peloquin puts it â€Å"allow us to see individuals occupying their lives† and â€Å"living well† (Peloquin,2002,p. 24). * - Reilly also strongly embraces an integrated approach and outlines the importance of maintaining a individual or client-centered approach when assigning treatment. Her abhorrence of formulaic activity groups prescribed as therapy used in psychiatric settings in the 1960’s is detailed best when she writes, â€Å"activity programs so designed, tend to depersonalize,institutionalize and, in general, debase human nature† (Reilly,1962,p. 12). * - In their vastly different writings, different in style, in delivery and different in focus, these women have a common concern, passion, and desire for the preservation of occupational therapy. Mary Reilly aims to mark the profession as vital by focusing our attention to the distinctive quality that occupational therapy holds: the unique speciality of defining the value ofâ€Å"work† to man. (Reilly, 1962). It is this concept and the critical engagement from which great ideas such as this stems, are necessary in ensuring a professional organization’s existence in these dynamic and emanding times. Suzanne Peloquin also believes that occupational therapy’s attributes are unique and standout from others in the healthcare field. The uniqueness that Peloquin refers to and asks her readers to preserve and incorporate in our practice is the founding member’s early vision of caring and empathy. She writes, â€Å"To see hearts engaged is to see personal actualizati on, an occupational link with identity, a making of meaning. The depiction transcends more limited visions of activity or productivity and allow us to see individuals occupying their lives†(Peloquin,1962,p524). * - In an attempt to integrate Peloquin’s vision and Reilly’s hypothesis I refer to Peloquin’s remark, â€Å"Occupational therapy is not about balancing at some midpoint between two dimensions of practice, with either heart or hands getting about half of a practitioners attention; it is about reaching for both† (Peloquin,1962,p. 522). Reilly collaborates this sentiment writing, â€Å"And more than all this, it implies that man, through the use of his hands, can creatively deploy his thinking, feelings and purpose to make himself at home in the world and to make the world his home† (Reilly,1962,p. 2). It is precisely this distinctive blending of visionary statements and scientific exploration that lends occupational its unique * - vitality and credibility. Leaders in the field such as Peloquin, and Reilly inspire, shape and preserve the richness and dignity of the important dynamic nature of our field.